What people ask us
How much does AC repair cost?
Most AC repairs fall between $150 and $650 in the U.S. Small fixes, like a capacitor or a clogged drain line, sit at the low end. A failed compressor or a refrigerant leak can run past $1,500. Price depends on the part, the labor and the age of your unit. Price it first. Ask the provider for a quote in writing before any work begins.
Should I repair or replace my air conditioner?
It depends on age and cost. If the unit is over 12 to 15 years old, a big repair often makes less sense. A common rule: if the repair is near half the price of a new system, look at replacement. Ask for both options in writing. Then you can compare the numbers side by side before you decide.
Is it safe to run my furnace if it smells odd or makes noise?
Not always. A gas smell is an emergency. Leave the house and contact your gas utility or emergency services from outside. A burning dust smell on the first cold day is common and usually fades. Banging, a yellow flame or a sooty film are warning signs. Turn the furnace off and have a provider inspect it. A working carbon monoxide alarm is smart in any home with fuel-burning equipment.
What should I do first when my AC stops cooling?
Check the basics. Make sure the thermostat is set to cool and has power. Look at the breaker panel for a tripped switch. Check that the air filter is not clogged. A dirty filter can freeze the coil. If none of that helps, turn the system off and request an estimate from a local provider.
How fast can a provider get to my home?
It varies. Call hours and schedules differ by provider, and busy weather can fill calendars. Many providers can respond quickly when a system is down. Request a callback to check provider availability in your area.
What does a furnace replacement cost?
A new furnace typically runs $3,800 to $10,000 installed in the U.S. Fuel type, efficiency rating, home size and ductwork changes all move the price. Higher-efficiency models cost more up front. Quote in writing, and ask what is included, such as removal of the old unit and permits.
What will a provider look at during a visit?
Expect the provider to ask about the symptoms first. Then they check the thermostat, power, filter, airflow and the main parts of the system. They should explain what they found in plain words. Before starting repairs, they should give you a written quote. Know your options. You can say yes, ask questions or get another opinion.
Will my homeowners insurance cover HVAC damage?
Maybe. Some policies may cover sudden damage, such as a lightning strike or a hail-damaged outdoor unit. Wear and tear and age are usually not covered. Check your policy or ask your insurer. Providers can often help document damage for a claim. Ask for a written report and take photos of the equipment before anything is moved.