Privacy Policy

Last updated: October 2026

This policy explains what Gottavia Heating & Air ("we", "us") does with your information when you visit gottavia.living, phone the number shown on this site, or send in a form. It is a general template. It is not legal advice.

What We Collect

Some details come straight from you. When you fill out a form or phone in, you may give your name, phone number, email address, location and a short note about your heating or cooling problem.

Other details are gathered automatically as you browse. These can include your IP address, browser type, device type, pages viewed, and the date and time of your visit. Calls to the number on this site may be tracked. Some may be recorded. This is done for quality and billing.

Why We Use It

Here is what we do with your information:

• Match you with an independent HVAC provider that serves your area
• Hand your request details to that provider so they can reach you
• Answer your questions and messages
• Track how people use this website and our phone lines
• Improve the site and the service
• Follow the law and guard against fraud or misuse

Who Gets It

Gottavia Heating & Air is a referral service. When you ask for help, we pass your contact details and request to one or more independent providers or marketing partners. They use that information to contact you about your request. They are separate businesses. Each has its own privacy practices.

We also share data with companies that help run the site and phone systems. Examples are hosting, analytics and call-tracking vendors. We may release information if the law requires it, or to protect our rights.

We do not sell your personal information for money. Some laws count sharing with marketing partners as a "sale" or "share." Where those laws apply, you may be able to opt out.

Cookies and Analytics

This site may use cookies and similar tools to see how visitors use it. Your browser settings let you control cookies. If you turn them off, some parts of the site may not work as expected.

Your Choices

Depending on where you live, you may be able to see, correct or delete your personal information. You may also be able to opt out of certain sharing. To make a request, email contact@gottavia.living. We may need to confirm who you are before acting on it.

Security and Keeping Data

We take reasonable steps to protect your information. No way of sending or storing data is fully secure. We keep information only as long as the purposes above require, or as the law requires.

Children

This site is not meant for children under 13. We do not knowingly collect their personal information.

Changes

We may update this policy from time to time. The date at the top shows the last change.

Contact

Questions about this policy? Email contact@gottavia.living.